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Secretary ›› 2022, Vol. 40 ›› Issue (3): 50-60.

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To Achieve Inter-provincial Government Services with Self-services Terminals:A New Exploration of Optimizing Government Services——A Case Study of Collaborative Innovation of Government Services in Beijing-Tianjin-Hebei Region

ZHU Binglu,JIA Peiying,JIA Yimeng   

  • Online:2022-05-15 Published:2022-07-28

Abstract:

Under the background of The State Council’s promotion of inter-provincial government services,the integration of inter-provincial government services in self-service terminals has become a new exploration of optimizing models in some regions,and four construction modes have been formed:mutual conveying type, mutual building type,absorption conveying type and absorption building type. The universal self-service terminal not only provides efficient and convenient self-services,but also realizes data sharing and standard consistency,improves cross-regional cooperation capability,and fully saves administrative costs. Beijing-Tianjin-Hebei Region,through the construction of the“ mutual conveying type” inter-provincial cooperation mechanism,realizes the inter-provincial exchange and mutual construction of self-service terminals,significantly promotes the improvement of the effectiveness and service level of inter-regional cooperation on government services,benefits enterprises and the public,and accumulates experience for the ultimate realization of the“accessed via one website” national government services.

Key words:

government services, inter-provincial government services, self-services terminals, collaborative development